ANA -NEW TOKYO AIRPORT SERVICE CO.,LTD.-
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Philosophy

Core Values
- To obey the law and rules governing our business and ensure that NTAS will continue as a corporate citizen that wins public confidence.
- To contribute to the development of air transport businesses and the further development of society through ground handling service activities.
- To maintain and improve the basic quality of services, that is, "safety, punctuality, comfort, and convenience" and provide safety and reliability to satisfy our customer airlines including ANA and their users.
- To maintain strong relations with our business partners, and realize stable growth and mutual prosperity.
- To foster team work and the individual creativity of each staff member based on mutual trust and shared responsibility between employees and management.

Course of action
- Observe basic operational rules and remain totally committed to safety first.
- Be clearly aware of our role in the society.
- Think and act from our customers' point of view.
- Maintain a spirit to enable us to tackle future challenges and quickly adapt to changing environments.
- Value individual employees and make mutual understanding and team work a vital energy source.
- Boost our knowledge and capabilities as well as world-class human resources.
- Create attractive and high-spirited work places through consideration of others as well as free and open discussions.
- Have a sense of propriety and respect societal morals.

Vision
- To become Asia's leading ground handling company.
To be Asia's No.1 provider of basic quality services.
To be No.1 for customer satisfaction in Asia.
To secure stable and fair rate of profit.
- To advance into related business areas by relying on the technology and knowledge that have been cultivated over many years of operations.
- To expand technical consulting for handling operations in Japan and Asia.